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Bifocal:

Something I wish the chap at Boots had said when I turned up at 09:50 yesterday for my 09:55 opticians appointment : “We’re ever so sorry, but we’re running a bit behind because we’re a optician down. Do you mind waiting half an hour or would you like to reschedule your appointment?”

Something I wish I hadn’t said when the same chap told me the bill for said appointment was £20 : “Oh, I had the retina scan as well.”

Something I wish he hadn’t said in response : “You should have kept your mouth shut there.”

Something I wish I had said : “Perhaps I’d like a quick word with your manager.”

In summary. Boots Opticians in Northampton Town Centre. A fucking shambles.

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